Shipping policy
Shipping Policy
At Unfiltered Still Here, every item is professionally printed to order. This means your order is made especially for you after you place it, helping to reduce waste and overproduction.
Processing Times
- Orders are typically processed within 2–5 business days before being shipped.
- During busy periods such as Christmas, Black Friday or other holidays, processing times may be slightly longer.
UK Shipping
We work with trusted print partners through Printify to produce and dispatch your order.
Estimated delivery after dispatch:
- Standard UK Delivery: 2–5 business days
Most UK customers receive their orders within 4–10 business days from the date of purchase.
International Shipping
We currently offer shipping worldwide.
Estimated delivery times vary by country and are typically:
- Europe: 5–15 business days
- Rest of the World: 7–20 business days
Please note that customs processing may occasionally cause additional delays beyond our control.
Shipping Costs
Standard UK delivery: calculated at checkout.
Free UK delivery on orders over £50.
European delivery: calculated at checkout.
Free European delivery on eligible orders over £100.
Tracking Your Order
Where available, you'll receive a shipping confirmation email containing your tracking information once your order has been dispatched.
Please allow up to 48 hours for tracking updates to appear.
Multiple Items
As our products may be produced by different print partners, items ordered together may arrive in separate packages and on different days.
Shipping Delays
While we always aim to deliver your order within the estimated timeframe, delays can occasionally occur due to:
- High order volumes
- Courier delays
- Weather conditions
- Customs processing
- Bank holidays
We appreciate your patience and understanding if this happens.
Incorrect Shipping Address
Please ensure your shipping address is correct before completing your purchase.
If an incorrect address is provided and your order has already entered production, we may be unable to amend it.
Orders returned due to an incorrect or incomplete address may require additional shipping charges before they can be resent.
Lost or Damaged Orders
If your order arrives damaged, contains a printing error, or appears to have been lost in transit, please contact us within 14 days of the estimated delivery date.
Please include:
- Your order number
- A description of the issue
- Clear photographs (if applicable)
We'll work with our print partner to resolve the issue as quickly as possible.
Questions
If you have any questions about your order or shipping, please contact us through our Contact page or email us. We're always happy to help.